From: Toni, Ottawa, Canada
Just wanted to say "Thank you!" for the Stainless Steel Drinkwell 360 Fountain for our 3 kids. They love it. And Raffie also likes to throw his toys in it and then fish them out. We would also like to say many thanks for the 3 meecies for the fur kids - we haven't given them to them yet but we're sure they'll love them. Great service all around.
From: Alex, New York
Thank you very much for wonderful service. Happy Holidays!
From: Connie, Texas
Hey, thanks for your good service. My girlfriend LOVED her shirt and her cats are having a ball with the cigars!
My cats LOVED the Undercover Mouse toy. My tom cat Max typically doesn't play with toys (it's beneath him) but he played and played with the mouse. He now stands in the middle of the room and stares at us waiting for one of us to put the toy on the floor for him. Our little girl Molly plays with everything and thinks this is the greatest thing that ever happened. My husband I laughed all weekend.
I am a returning customer. My breeder orders catnip toys from your company. They are the very best! Top of the line. My cats actually are on the box the minute I bring it in the house.
The toys you sell are the best...in durability and fun for the cats. I like to treat them to new ones. Thanks!
...In the catnip fruit line...whatever kind of catnip they use, it's one of the few things my four (cats) all agree is wonderful...
You have a wonderful selection of cat toys, beds and furniture!
Glad to have found your site!
My package arrived today. The apron is beautiful and quality much better than I expected!
My 3 cats - Zane, Ziggy and Zelda all loved the toys. Wanted to wait to give them to them for Christmas, but they got to them first!
THANK YOU for your wonderful products and outstanding customer service!!
I just wanted to let you know the water fountain was a big hit. She just loves it. Thanks again for bringing it in and showing me how to set it up. Of course, she couldn't wait til the water came out of the bottle so that the fountain part would start. Her whole head was under it when it started to trickle. She doesn't mind water hitting her on the head. She just pawed it off and continued on.
Oh, and the mouse was also a lot of fun. We threw it all over the house Saturday and Sunday. I think she sent it under the couch, so I'll have to pull that out now. Too funny.
Our cats just love those El Gato catnip cigars, pumpkins, candy canes...!
I love My Three Cats! Thanks, Jean, Mistle, Mickey and Butter (ball)
Thank your for the credit. I love getting catnip orders from you because my three kitties are on the box before I even open it. I can't open it fast enough. Then they want to shred the ziplock bag to get their toys. It's an incredible site. I share the toys with friends and their cats are the same. Instant nirvana. They are a fantastic product. Keep up the good work!
I am happy to send you pictures of Chelsey enjoying herself! It has been fun to watch her have so much fun and be sooo cute! Great Product!
Just a line to let you know Alex's shrimp bowl arrived yesterday!! It is wonderful, am really pleased with it, many thanks for all your efforts with the order, shall certainly be back, a delight dealing with you!
I just received my order. We are so pleased with the mugs, tea service for one and adorable tabby pin and service. So prompt...... l feel like a very special customer. I will be in touch early next week for another order of mugs and a tumbler. Thanks for taking time to wrap the tabby pin. Katrina was amazed it looks so much like her little Venus.
Just a note: the undercover mouse is a HUGE success; my cat is finally joining me in DC (after boarding at her grandparents) and I need to buy her one so that my parents' 2 cats can keep the one I bought for Xmas. Thanks!
Yeah! Boo and Rocky and I look forward to our tree. Thank very much for the update. Your service is absolutely GRRRRRRREAT!
Subject: Fling a ma string.
It is a HUGE success. They love it. Thank you!
I must tell you -- they love the catnip toys... They are great! I once bought catnip "carrot" toys from the pet store--they were $6 each and the cats chewed through them at once and they were in the garbage the same day. The catnip toys I got from you have been licked and chewed and slept on...and they are as good as new. I will definitely reorder from you again!
Thanks so much--and happy new year!
I thought you would like to know that I have just had a phone call from my cousin Hilary in Canada. She is overjoyed to have received your package -- she has put her present under the tree to open on Christmas Day but has given her cats the catnip toy, which they love. I didn't realise that she actually has 3 cats so the name of your company struck a happy chord with her.
Thank you for helping make her Christmas special,
Please don't worry about replying as I'm sure you are very busy!
Best wishes and grateful thanks
From: Sharon, Boo and Rocky
Please keep up the great work. I have recommended your website to many friends and know at least two people who have purchased from you recently and I know I will continue to shop on your website for years to come.
I love the things on your we bsite. I feel like if you're selling it, it's kitty tested and my cats will probably enjoy it. Thanks.
You have a great selection. Our cats are crazy about your catnip toys and just ignore the ones purchased in the local stores. No suggestions for improvement.
I'm thrilled with your site! So happy to have found it!
Just thought I would let you know that we have received the Rosie Rats and the cat harness safe and sound and I would like to thank you for your very prompt and efficient service. Our tow cats are ecstatic to have Rosie to throw around again!
Once again, many thanks.
Excellent selection. Also, thank you for carrying Joint Solution--I now have two arthritic cats using it with positive results. Thank you for continuing to carry this product under its new name. And, again, thank you for your personal attention to my inquiries. I shall use Joint Solution with confidence.
From: RoseAnna and my 3 cats: Sabrina, Bianca and Isabella (Bella)
Yesterday, unknown to me, my Drinkwell Fountain was delivered and left on my doorstep. Last night we had torrential rains come thru the area. Needless to say when I discovered the package outside this morning it was soaking wet. The box was falling apart in my hands! The feared the worst. Because of your careful packaging nothing was water damaged.
Thank you for your wonderful packing, your wonderful products and great people.
Subject: Sinusitis Remedy
I just want to tell you how happy I am with this remedy. I got my cat back in September from a shelter and he has been on all kinds of antibiotics trying to help him stop his sneezing. I felt so bad for him and felt that we weren't getting anywhere. He has been taking this remedy for a few days and so far so good. I'm crossing my fingers that his keeps him well.
I received the order on Tuesday. (Very good service!) I was in the process of opening the box when my bad cat (WInnie) appeared putting her paws up on the dining room table. I opened the box of bananas & set them on the table. I was putting the filters in the pantry & when I turned around she was on top of the table picking up the whole plastic bag in her mouth! Needless to say, she liked them. I bought the banana's because Casey, my big baby Maine Coon loves them. He is content again, using the banana as his chin rest.
I just found your site and it is GREAT!!!
I just wanted to say thin your for your wonderfull customer service. I like when I shop online to know and when a package is being shipped. I received the package 2 days after it was shipped.
Thank you also for the free catnip mouse. My cat went insane for it and she sleeps with it nightly.
Subject: Kitty Kaviar
Hi! I ordered 2 of these once before and they're just FANTASTIC! I also really appreciated the personal touch - I like the call to let me know that the item would ship late and also the note in the mail. THANKS!!
Just wanted to let you know that my daughter did receive the litter box I ordered. The apartment complex she lives in just didn't give her notice that it was delivered until Wednesday the 3rd. She is picking it up...and I'm sure she and her kitty Chessie will be enjoying it soon! I know I and my cat Lucy LOVE ours!
Thank you for your attention and great products!
Received the beautiful tote bag in about three days. Thanks for the speedy service. I specifically ordered from your site because it benefits Best Friends too.
The Woolies Igloo arrived yesterday and I and my cats LOVE it.
Just to say I received by Kittywalk item this morning. Thank you VERY much for all your help and excellent service!
It has been so hot here in the UK this week that this is what my cats really need! I am going to wait until my children return from school and then let them help me put it up and get the cats into it!
Once again thanks so much. I look forward to ordering from you again as I know I will want to extend my enclosure!!
Mom received her wallet & just loves it!! Thanks again for wrapping it for me :-)
Just wanted to let you know that the package arrived yesterday evening - sailed right through to me without geting stopped :-)
Than you for the catnip mice - they are a great success!
Da bird - is just great - Inca just goes crazy - did not know she can jump that high :-)
I received my order today and I am so pleased. Thanks so much for the prompt service and the bags are fantastic. Thanks also for the kitty stocking and toy. I will be telling everyone where I got these great items. Thanks again and have a fantastic holiday.
Charlie's Litter Box and Perfect Litter Mat at the BEST things I have ever purchased for my cats!!!! My girls, Lucy and Ethel have always used the "standard" square litter pan so I was a little reluctant to switch to a covered box, but because they had been "missing" the box lately (front paws in, backside hanging out) and peeing on the rug outside the box...I was desperate to find something that would encourage them to "do the doo" properly again. Anyway...the minute the box arrived, I set it up...eager to see if the girls would adapt. It took less than five minutes!! Ethel, the picky one took to it immediately, Lucy followed shortly after supper. The boxes' high sides and cover prevent the "hangover" issue, keeping all inside as designed. I LOVE the smoooth construction with sloping sides (no corners to collect "stuff" to dig out). Scooping is SO easy, "stuff" doesn't stick to the box!! and my girls seem to enjoy the cover...never knew they were shy about the box!! HOORAY!!
The Perfect Litter Mat is just that!! PERFECT. I have very little litter tracked off the mat onto the vinyl floor, and vacuuming and wipe down is simple.
The odor discs are wonderful! As much as I LOVE our girls, I don't want the first thing people say to me when they come into our home, "oh you have cats...". I cannot STAND litter box odor and those discs are WONDERFUL!! My days of plug ins and sprays are OVER. THANK YOU!! THANK YOU!! THANK YOU!! for superior products and terrific service. My purchase has DEFINITELY been worth the money! I will recommend your website to all the cat lovers I know.
Thank you very much for your professionalism and willingness to cancel my order. I will stop back by your website to see what you have from time to time.
Just wanted to say the Cats Rule boxes and accessories are fabulous. We just love them. I ordered mine from Petco long before I knew you carried them. I will order from your site once I want another style box, and different colors. I have passed your site along to all my cat friends. =) Great Selection! A++
We got our Cat Tree today. Mr. Hendreix will not leave it alone. Thanks.
Sorry it took so long to get back to you. My Molly just loves the Kittywalk. She feels very secure in it and enjoys it. However, I think she's part goat because she loves to eat grass so I can't leaver her in it for long periods of time because she just eats and eats.
A neighbor stopped by the other day and asked about it and would like to order one for her cat -- or at least see some information on it.
I can't thank you enough for your kindness and fairness, and believe me, I have already told all my cat lover friends to come visit your site. I hope to be back many more times in the future.
OHMYGOSH!!! She finally did it. Clementine got up in the high perch today - with a little help from me - she never was too good with upclimbing or downclimbing - but after we got her up there, she started to take a bath (that's always a good sign) then laid down and took a nap. Of course, the nasty vacuum cleaner lady (cleaning lady) was here, and I think that might have given her a little incentive! She HATES the nasty vacuum cleaner lady. Anyway, we're excited, we love the tree, and we, especially Mouse, love Mr. Fish (Mini-Minnow). Thank you.
Coreen received her tree this morning. She loved it and "couldn't wait to see her 2 cats fight for the top". Another happy camper... Thanx for the order.
Thank you for the first Lupine collar. I like the quality and safety of it and I just ordered another for my other cat in the Cherry Blossom. Thanks.
The cats absolutely love the new pagoda! As soon as I get them all together at once (a major challenge) I will send you a picture. Thank you again for all your help and making sure the pagoda cat tree was top quality.
Thank you so much for all the help and understanding regarding the cat collars. I received the replacements the other day. I can't tell you how much I appreciate it! You've been wonderful to work with!
Thanks so much!!!! I just got the cat head and tail bracelet today! It is beautiful and I can now take it on vacation with me!!!
It was wonderful doing business with you!
Just two days after ordering the Scratch Lounge, the very neat package arrived. Giorgi stood on the kitchen counter as I opened it. He must have smelled the powerful catnip inside as he couldn't wait for me to open it. When all was ready, he investigated and promptly entered and began scratching the inviting surfaces of his new lounge. No more silk sofa for his afternoon naps; no more velvet love seat for his evening sleep as I watch TV. (I miss him a bit lying next to me, but he's so content and not annoyed by my movements.) He simply loves his private little space and seeks it whenever he wants to bathe, whenever he wants to sleep. It is simply the best thing I've acquired for him in his 14 years. Thanks so much.
I just got the box you sent me for winning the Reader's Letters for the November issue of Cat Fancy. Thank you so much! The pin is darling ( I expect my 18 year-old daughter to steal it, lol!) and the cats (we have 7) are going insane over the catnip heart. The organic catnio is so strong and fresh that one cat stole the note tucked into the box... and is rolling around on it with that "Ohhhh YEAH!!!" look on her face! There will much shopping here in the future ;). Thanks again! Regina Newlin and Diesel, Lila, Adrienne, Sophia, Sara, Skeeter, and new (10 weeks old) rescue Mariah.